Warranty & Repair Policy

You, the buyer, recognise along with go along with the subject matter of this Policy and acknowledge the fact that the service supplied to an individual via Plotter Repairs Service  would be ruled with the preceding policy:

Plotter Repairs Service uses its own most effective endeavors:

1. To retort to your service call in just 48 hrs of receipt of one’s initial booking, unless in any other case decided, verified and corresponded with all of persons that’s involved.

2. To be able to diagnose giving a quote for fixes and also services for your device, where the fee will be costed to all clientele.

3. Give you the optimum charge achievable on the subject of great new devices, new components, consumables and merchandise.

4. To switch all the needed pieces inside the unit which were necessary to determine the device will be performing for a reasonable effectiveness. Including the particular replacing of items, within the entire discernment of Plotter Repairs Service, by way of sometimes genuine, compatible, refurbished or used materials promoting your machine functioning adequately.

5. To maintain a record of all of the repairs by using serial numbers of printers/plotters/photocopiers, to recognize these products for the purpose of upcoming service and maintenance.

6. To present customers with qualified professionals and also other staff who will give assistance with supplying information which can be as precise as possible to all consumers on the initial consultation.

7. To be certain all warranties of service and parts are respected within a timely manner where provided and informed to all customers.

Plotter Repairs Service will:

1. offer a warranty for all consumables sold and provided by us which are deemed faulty. Such items will be replaced in a timely matter where stock permits.

2. present all customers with advice which is as accurate and relevant as possible.